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Terms & Conditions

The terms and conditions mentioned below apply to anyone who interacts with the site and/or purchases the product using this site. You are requested to take some time to read these terms and conditions before you purchase any item. This is because when you buy any product from this website, it means that you agree to these terms and conditions.

This policy is subject to update at any time without any prior notice. We request you to check the terms and conditions page for updates to make sure that you still understand and agree to the terms of purchase as per these conditions.

The website is available to the public free of cost and you are responsible to perform all the actions necessary to complete the purchase process to successfully order online.

The website is supposed to be available 24/7, however, sometimes it may be down due to some technical issues. When the website is not running then in this case we would not be responsible for any loss or damage due to the website unavailability.

It is your responsibility to provide accurate details of yourself while ordering as wrong or incomplete information may result in an undelivered order. We do not keep or ask for any credit card or bank information on this site, please do not provide any such information in any form on the site. We are not liable for any fraud and/or mistreatment of any financial information provided on this site whether deliberately or by mistake.

Please make sure that your chosen password is not known to anyone, you are responsible for keeping your password secure and using it on this website as and when required. We or our representative will never ask for your password and in the event where it happens, you should not provide any password or any other secure information to anyone. In case you feel that your account has been misused, please notify us immediately by sending an email to support@khajoor.pk.

By agreeing to the terms and conditions, you allow us to use your contact information provided at the time of order to send you offers and promotions. Also, you agree to our Privacy Policy, Cookies Policy Shipping & Delivery Policy, and Returns Policy

 

Intellectual Property

All the assets used in this website including but not limited to content, images, videos, graphics, icons, music, photos, HTML, and other code are the intellectual property of Khajoor. pk and they are protected by the international intellectual property law. This means that you do not have the right to copy or use/misuse these assets for any intent or purposes except for viewing them on Khajoor.pk.

 

User-generated information

This website is intended for public use, therefore, please do not expose any information which is confidential to you. You are responsible for the information you enter on this website. Also, by accepting these terms and conditions you grant rights to Khajoor.pk to use that information for statistics and analytical purposes without exposing your identity. The comments/ suggestions on the website will be reviewed before they appear on the website and might be moderated or removed if required.

Khajoor.pk will not be responsible for third-party comments however we will do every the effort to make sure that any comments which are racist or defamatory or unlawful or they incite violence or hatred among people are removed immediately.

Your registration can be canceled or removed in case you are found to be breaching any or all of the conditions of the terms and conditions of the website.

 

Orders

Khajoor.pk is the only authority to confirm the order to you through email. You should consider your order placement confirmed once you receive the email from us containing the order information.

Once the order is placed using this website, you can cancel the order within a specified time. Once that time is passed, you are responsible to pay the amount including the delivery fees and taxes if any for the items you ordered. 

The stock level changes very frequently on the e-commerce website. At khajoor.pk we try our best to reflect the availability of the stock on our website. Nevertheless, there could be cases where an item was available online but became unavailable during the order processing due to the high demand. In this very rare situation, we will contact you and will try to handle the order based on mutual agreement.

 

Products and Pricing

Khajoor.pk will make all efforts to make sure that the pictures and graphics used on the website resemble the actual products, but it is not guaranteed as the images and contents on the website are for illustration purposes only. However, Khajoor.pk ensures that the product quality and specifications are the same as mentioned on the site.

Khajoor.pk reserves the right to change the prices of products at any time without any prior notification. Also, it is the sole discretion of Khajoor.pk to add, modify, or delete any promotion at any time. We will make every effort to make sure that the prices on site are up to date. The price change will not impact the orders you placed before the price modification. There might be cases where the prices displayed on the website are not correct or posted by mistake, if an order is placed with such a price, Khajoor.pk reserves the right to hold the order and contact the customer directly to sort out the issue before the order is fulfilled. In case, the customer does not agree to the new price or terms, the order will be deemed canceled with no liability on Khajoor.pk.

Delivery charges are not included in the product price and are payable separately. Please refer to Shipping Policy for more details.

 

Limitations of liability

KHAJOOR.PK IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT LOSS OF PROFIT OR REVENUES OR COST OR BUSINESS INTERRUPTION CAUSED BY THE USE OF OR DEPENDENCE ON THE WEBSITE CONTENTS OR ANY HYPERLINKS WITHIN THE WEBSITE. KHAJOOR.PK IS NOT RESPONSIBLE OF ANY DAMAGES OCCURRED DUE TO THE PRODUCTS SOLD THROUGH THIS WEBSITE.